Customer support is one of the most important parts of an exceptional banking experience. That’s why we’re proud to have a call center team that goes above and beyond to serve customers daily.
Jamie Owens, a customer care representative, uses her more than 20 years of banking experience to help keep things running smoothly for customers. She says it’s important to her to be a positive influence and to give customers the best possible banking support.
“I am passionate about helping people, especially my teammates,” Owens said. “I try my best to always be the cheerleader on our team. Anything new that comes along, I try to embrace.”
Owens’ positive attitude and exceptional work ethic make her a stellar example of the personable, efficient service we strive to offer every customer. Here are a few more things we learned about Jamie:
How long have you lived in your current city?
I am from Farragut, Tennessee. I’ve lived here for 45 years in the same place – I love this community.
Is there anything you’d like to share about your family or pets?
I am passionate about my family. They are my world. I love spending time with everyone making memories.
I’ve been married for 29 years, soon to be 30 this year! We’re a blended family with three children. My daughter gave us our first grandchild, and our other daughter brought two wonderful children into our family from her marriage.
What are your favorite hobbies or activities outside of work?
My favorite hobby is organizing. I love to tackle any project, big or small, and make it function better. I have actually been paid to organize a couple of people’s houses.
What is your favorite food? Do you prefer to cook or order in?
I prefer to eat out. I am not a good cook – I’m grateful for my husband, who has always done the cooking in our house.
What is one goal you hope to accomplish this year?
There are so many things {I’d like to accomplish}, but I think the most important thing I want to accomplish is setting more goals and achieving them.
What is one fun fact about you?
My sister Robin married her high school sweetheart, and I married his best friend! They are not related but have the same last name, so my sister and I are both Owens, and we live on the same street. Our mail lady loves us!
Thanks for taking the time to learn a little more about the SouthEast Bank team. Be sure to keep an eye out for familiar faces from your local branch during our “Get to Know” series!
