Creating an outstanding banking experience begins with a strong team, and we at SouthEast Bank pride ourselves on making every experience with us a personal one.
That’s why we care about introducing you to the special team members who you’ll see in our branches every day. Like Ciera Wilson, who began her banking career 10 years ago and has been a key SouthEast Bank team member since 2021. She currently supervises our Chattanooga branch, where Ciera is committed to providing “a boutique banking experience” for every customer.
Ciera has always loved East Tennessee. She grew up in a blue-collar and agricultural community in Dayton and now lives in the Soddy Daisy suburb of Chattanooga. Living and raising her own children in the area where she grew up, still surrounded by family and long-time friends, has led her to deeply value her roots. “They encourage me and keep me striving to do my best,” says Ciera.
That motivation has driven her from a young age. At 16, Ciera learned to count cash quickly, thanks to a cashier job at Kentucky Fried Chicken. Little did she know that her cash-counting skills, plus her exceptional leadership skills and attitude, would follow her into her banking career. She’s quick to count her blessings too, among them the incredible leaders who have impacted her journey as a banker—a journey that led her here.
Now, she can’t imagine being anywhere else. “SouthEast Bank has such a family feel to it, and that’s what drew me in,” says Ciera. “It’s like one big extended family, and I am so thankful to be a part of it!”
Ciera also takes great care in ensuring customers feel just as welcome in our extended family. From couriers to CEOs, gelato pop-ups to renowned tattoo shops, Ciera treats every customer with personalized service they appreciate.
“I love seeing our customers’ dreams come true,” says Ciera. “Being a part of that process, from account opening to seeing their business flourish or watching them build their dream home, is so rewarding.”
When not in her branch, you might catch Ciera with her dogs (Bindi, Roman, and Frankie) or cheering on her kids at their basketball and softball games. When reflecting on her proudest accomplishment to date, she says it is raising her children as a single mother while building her career. “It’s not been easy, but I am so proud of where we are today.”
We’re immensely proud to have Ciera in the SouthEast Bank family. We hope that you’ll introduce yourself next time you visit her branch in downtown Chattanooga!
